SHIPPING & RETURNS
PODAVACH products are delivered across the US territory via priority mail.
The shipping price is calculated by mail provider and takes the provided shipping address into account.
The average shipping time is 3-10 business days in the US. Order processing takes from 1 to 7 business days due to high load. You will be informed via email when your order has been sent from our stock.
FOR ORDERS ABOVE 20 ITEMS OR $1500 has the next shipping rates:
- $100 for orders from $1500 to $2000;
- $150 for orders from $2000 to $3000;
- $200 for orders above $3000
To process orders above $3000 please contact [email protected]
PLEASE, CHECK YOUR DATA BEFORE PURCHASE. Entering wrong shipping details may lead to a failed delivery.
International shipment has a fixed price - $15 per item and $10 for any additional item per purchase.
For instance, in case of ordering a U-loader and the Gun Cleaning Wipes, the delivery cost will be $15. Therefore, the shipping price for TWO U-loaders would be $25.
Please note that that these shipping times are estimates. While all shipment usually arrive on time or ahead of the schedule, there is a probability of delays, particularly during national holidays.
Please do not hesitate to contact [email protected] in case of any questions.
RETURN AND REFUND POLICY
Last updated: May 27, 2023
Thank you for shopping at PODAVACH Store.
If, for any reason, the Customer (referred to as either "You", "Your" in this Agreement) are not completely satisfied with a purchase PODAVACH (referred to as either "the Company", "We", "Us" or "Our") invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased on podavach.store / podavach.net
ORDER CANCELLATION RIGHTS
The Customer is entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email: [email protected]
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. Please mind that shipping costs are not reimbursable and is a customer’s responsibility.
CONDITIONS FOR RETURNIn order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
- The Goods are in the original packaging*
- The Goods are purchased on podavach.store or podavach.net
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
- The Goods were purchase using promo-codes.
You are responsible for the cost and risk of returning the Goods to Us. To receive an address for returns, please contact our support officer via email: [email protected]
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
WARRANTYOur products are covered by a limited one year warranty against defects in materials and manufacturing. The Warranty is applicable ONLY in case of proper use with supported items listed in the product description.
If you have any questions about our Returns and Refunds Policy, please contact us by email: [email protected]
160 Greentree Drive,
2093 PHILADELPHIA PIKE #7785
CLAYMONT, DE, 19703