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Frequently Asked Questions

How long does it take to process my order?

Orders typically ship within1–2 business days, but due to high demand it could be extended up to 5 business days. Once your order ships, you’ll receive a tracking number via email.

How long does shipping take?

Delivery times are estimated at 1 to 4 weeks. Learn more about our Shipping Policy.

What’s your return policy?

We offer returns within 14 days of delivery on unused, undamaged items in their original packaging. For return instructions, visit our Shipping & Returns page.

Can I cancel or change my order after purchase?

Yes, but only if the order hasn’t been shipped yet. Contact us as soon as possible, and we’ll do our best to help.

What if my item arrives damaged or incorrect?

We’ll make it right. Contact our support team with your order number and photos of the issue, and we’ll arrange a replacement or refund.

How can I contact customer support?

You can reach us via our Contact Page or by replying to your order confirmation email. We usually respond within 24–48 hours.