Shipping policy

Shipping Policy

Last Updated: September 3, 2024

Shipping to United States

PODAVACH products are delivered throughout the United States from our 3PL warehouse in Pennsylvania. In some cases, part of the orders may be shipped internationally from Ukraine at no additional cost to the customer, while maintaining the same delivery timeframe.

  • Shipping Costs: A flat rate of $9.80 applies to all orders within the U.S. mainland for one speed loader. For each additional speed loader, the shipping cost increases by $4.
  • Delivery Time: The average delivery time within the U.S. is between 4 to 10 business days. Please allow up to 7 business days for order processing in cases of high volume of orders.
  • Order Confirmation: You will receive an email notification once your order has been dispatched from our warehouse.

Important: Please double-check your shipping details before completing your purchase. Incorrect information may result in failed delivery. PODAVACH is not responsible for orders lost or delayed due to incorrect shipping information provided by the customer.

Customer Response: If a customer does not respond to our emails requesting clarification on a possible address mistake for more than two weeks, PODAVACH reserves the right to ship the order without accepting any complaints or liability for issues resulting from the incorrect address.

Holiday Shipping Notice

During peak holiday seasons and major sales events (such as Black Friday, Cyber Monday, Father’s Day, and other promotional periods), orders may experience delays of up to 5 weeks. We appreciate your understanding and patience during these times. PODAVACH is not liable for any delays caused by circumstances beyond our control, including but not limited to carrier delays or customs processing.

International Shipping

  • Shipping Costs: International shipping costs are calculated at checkout based on the destination country. The final shipping cost will be displayed before you complete your purchase.
  • Delivery Times: The estimated delivery time for international orders is 1 to 4 weeks. Please note that these delivery times are estimates, and actual delivery times may vary depending on the destination and any unforeseen delays. PODAVACH is not responsible for any delays caused by customs, international shipping regulations, or other factors outside our control.

Customs and Duties: International customers are responsible for any customs duties, taxes, or fees that may apply to their order upon arrival in their country. PODAVACH is not responsible for any additional charges that may be incurred during customs clearance.

Lost or Stolen Packages

PODAVACH is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Customer Support

If you have any questions or need assistance with your order, please don't hesitate to contact us at support@podavach.com. Our team is here to help and will respond to your inquiry as soon as possible.

By placing an order with PODAVACH, you agree to these shipping terms and conditions.